FREQUENTLY ASKED QUESTIONS

Nga pātai ōu

Got a burning question about Brendan Foot Supersite Round the Bays 2022? These Frequently Asked Questions (FAQs) may be able to help you out! 
 

If you’re left with an unanswered question, please feel free to email us on events@nukuora.co.nz

General

How will I receive my bib and or merchandise?


For the 2022 campaign, all bibs will need to be collected at our bib collection days in the week leading up until the event. Bib collection will be available at various locations throughout the wider Wellington region. We will send out further details on bib collection closer to the time.

If you pre-order your merchandise now (Super Earlybird and Earlybird), we will have it sent to you before Christmas. Throughout January and February merchandise will be sent out fortnightly up until the event.




Are there any key dates I need to be aware of?


21st – 26th October – Super Earlybird pricing (10km and Half Marathon only) 1 Nov – Early bird pricing begins 1 Dec – Standard pricing begins Mid Dec – First merchandise orders mailed out 15 Jan – Full refund upon production of medical certificate ends 30 Jan – Team entries close 1 Feb – Late pricing starts 11 Feb – Entry transfers close midnight TBC – Team bib collection days 17 Feb – Race distance transfers close midnight 14th – 19th Feb – Individual and family bib collection days 19th Feb – Registrations Close




I am having trouble trying to register online


Our registration system works best on Google Chrome, Mozilla Firefox and Safari. If you are using Internet Explorer try upgrading the web browser or use a different browser. If you continue having trouble, please get in touch with our Registration Advisor at events@nukuora.org.nz.




Where does my registration fee go?


Brendan Foot Supersite Round the Bays is one of the biggest fun runs in New Zealand and as such participants enjoy a high standard of event services including road closures, first aid providers, water and sanitation stations, and professional timing systems. Your registration fees help us to pay for these services.

Athletics Wellington, the Regional Sports Organisation in charge with promoting and organising athletics in the greater Wellington region, receives a sanctioning levy for the event. This levy is in exchange for Athletics Wellington’s expert advice in regards to the sanctioning, measuring, and officiating of the event; and in turn the money raised by Athletics Wellington helps them run their own programmes and events.

Our official charity partner Cancer Society Wellington, receives a $1 donation per adult entered.

Your registration fee also supports the eight core staff responsible for delivering a safe event, and enables event organiser’s Nuku Ora to continue supporting communities across the region to be active and healthy. Nuku Ora is a not-for-profit charitable organisation dedicated to improving the wellbeing of our communities through physical activity across the wider Wellington region.




How do I sign up for a team entry?


If you have a large team (10+ participants) please contact our Registrations Advisor who will be able to assist you through the process. Email: events@nukuora.org.nz


Team entries close on 30th January 2022, so make sure to get your team registered before then! Team managers will be responsible for picking up and distributing all race bibs so please get in contact with them to receive your bib before race day.




Can I bring my dog to Round the Bays?


Unfortunately dogs are not allowed to participate on event day due to it being a health and safety concern with over 13,000 people participating.




Are children allowed to ride on scooters?


Children under the age of 12 who are registered in the Metlink 6.5km Active Families category are allowed to ride their scooters, as long as they are accompanied by a parent or guardian.




Can I view my results from previous years?


Find your results from any of the previous five events by clicking the links below.

2021 2020 2019 2018 2017 2016




Is there a way to get my bag from the start line to the finish line?


We will be offering a checked bagged service that transports your bags from the start line (Frank Kitts Park) to the finish line (Kilbirnie Park). This will be positioned on the north end side of Frank Kitts Park.




What are the race starts times?


  • 7:45AM – Go Media Half Marathon
  • 8:30AM – Bluebridge 10km
  • 9:15AM – MAS 6.5km Fun Run/Walk
  • 9:25AM – PAK’n Save Buggy Walk & Metlink Active Families




Do you have pacers for the event?


Yes we have pacers for the Half Marathon and the 10km.

  • Half Marathon Pace Times:
    • 1.25
    • 1.30
    • 1.40
    • 1.45
    • 1.50
    • 2.00
    • 2.10
  • 10KM Pace Times:
    • 40 minutes
    • 50 minutes
    • 60 minutes





COVID-19

Do I need to be vaccinated to participate in this event?


Vaccination is an important tool to help prevent the spread of COVID-19 within our community. To ensure the safety of all participants at our event, we require all participants, staff and volunteers attending the event to be fully vaccinated for COVID-19, unless they are medically exempt or do not meet age requirements. To make sure your able to take part on event day and to protect yourself, your whānau, and your community from COVID-19 if you’re not already fully vaccinated, book your appointment today.




What precautions will be in place to ensure the event is run safely?


All attendees will be vaccinated, including participants, volunteers, suppliers, and vendors. All participants will have their COVID-19 Vaccination Passports checked at bib collection. There will be controlled access points at the start and finish areas; Frank Kitts and Kilbirnie Parks. COVID-19 QR codes will be available to scan on the back of every bib and at the start and finish lines. Hand sanitization stations will be available at the start and finish areas.




If Wellington goes into Red under the new Traffic Light System and I am unable to make the postponement date am I able to get a refund?


Yes, please read the terms and conditions, clause 16.




Is there a postponment date for the event?


Yes, Sunday 3rd April 2022.





Refunds and transfers

Can I change the event I enter?


If you would like to change event (e.g. from the Half Marathon to 10km) you can do this by clicking on the link at the top of your confirmation email and then clicking ‘edit’ next to the distance and following the steps on screen.

This will incur a $10 administration fee and is only available until midnight 13th of February 2022. No refunds will be given when changing down a distance.

Please note that changing your event is subject to whether the category has sold out or not.




Can I transfer my entry to someone else?


If you have entered but are unable to take part on the day, you can transfer your entry to a friend.

This will incur a $10 administration fee and is only available until midnight 11th February 2022.




I can no longer participate, can I get a refund?


You can receive a partial refund of 25% if you notify us before 1st January 2022. After this, no refunds are available to participants who do not participate on the day or do not complete their selected event.

Alternatively, if you can no longer participate you can transfer your entry to another person. This will incur a $10 administration fee and is only available until midnight 11th February 2022.

I’d like to refund my entry for medical reasons

If you have a medical reason for no longer being able to participate, you can receive a refund of 75% if you contact us before 5pm 31st January 2022 with a medical certificate. 25% of your entry fee will be retained to cover administration costs of delivering this event.




Why do I only get a partial refund?


Brendan Foot Supersite Round the Bays is a massive event. Organisation starts in July and requires a core team of eight staff. From July onwards, event organiser’s Nuku Ora begin incurring staffing, event service, and infrastructure costs that all contribute towards delivering this iconic event.

Nuku Ora is a not-for-profit charitable organisation dedicated to improving the wellbeing of our communities through physical activity. Should the event be cancelled, the expenses incurred could jeopardise the organisation’s financial viability – meaning not only would Nuku Ora be unable to organise Round the Bays again, but this would also impact the organisation’s ability to continue supporting communities across the region to be active and healthy. To prevent this from happening, we have a partial refund policy.