FREQUENTLY ASKED QUESTIONS
Nga pātai ōu
When will my bib and/or merchandise arrive?
If you registered before 30th November, bibs will be mailed out to you by 8th December thanks to DX Mail. Please note that bibs and merchandise have been packaged separately.
If you registered after 30th November, they’ll be available for collection from Sport Wellington Offices on Thorndon Quay on our bib collection days in the week leading up to the event:
• Team pick up 11th & 12th February 2021
• Individual pick up 18th, 19th & 20th February 2021
For those registered participants who have entered an international address, these will be available at our bib collection days as well.
Are there any key dates I need to be aware of?
12 Oct – Registrations open: Super early bird pricing begins
18 Oct – Super early bird pricing finishes
3 Nov – Super early bird bibs mailed out
5 Nov – Early bird pricing begins
30 Nov – Must enter by this date to choose to have your bib posted
1 Dec – Standard pricing begins
8 Dec – Early bird bibs to be mailed out
1 Jan – 25% refundable entry ends
21 Jan – Team entries close
30 Jan – Teams must pay by this date to avoid their entries being deleted
31 Jan - Full refund upon production of medical certificate ends midnight
1 Feb – Late pricing starts
5 Feb – Person to person transfers close midnight
10 Feb – Race distance transfers close midnight
11 & 12 Feb – Team bib collection days (must be picked up and distributed by the team captain) 10AM-6:30PM
18, 19 & 20 Feb – Individual and family bib collection days. 18th & 19th - 10AM-6:30PM, 20th - 10AM-4PM.
20 Feb – Registration Closes 12PM (bib required to be picked up from Sport Wellington by 4PM)
Can I change the event I enter?
If you would like to change event (e.g. from the Half Marathon to 10km) you can do this by clicking on the link at the top of your confirmation email and then clicking ‘edit’ next to the distance and following the steps on screen.
This will incur a $10 administration fee and is only available until midnight 17th of February 2021. No refunds will be given when changing down a distance.
Please note that changing your event is subject to whether the distance has sold out.
Can I transfer my entry to someone else?
If you have entered but are unable to take part on the day, you can transfer your entry to a friend.
This will incur a $10 administration fee and is only available until midnight 5th February 2021.
I can no longer participate, can I get a refund?
No refunds will be given to participants that do not participate on the day or do not complete their selected event.
Partial refunds of 25% of the event entry fee will be available for those who do not present medical certificates until 1st January 2021 upon receipt of a refund request.
For the avoidance of doubt, entries purchased in conjunction with the Super Earlybird Offer are excluded from the above and are non-refundable in any circumstance.
I’d like to refund my entry for medical reasons
You must contact us before 5pm 15th January 2021 with a medical certificate to receive 75% of your entry fee back. 25% of your entry fee will be retained to cover administration costs.
I am having trouble trying to register online
Our registration system works best on Google Chrome, Mozilla Firefox and Safari. If you are using Internet Explorer try upgrading the web browser or use a different browser.
Where does my registration fee go?
Round the Bays is one of the biggest fun runs in New Zealand and as such participants enjoy a high standard of event services including road closures, first aid providers, water and sanitation and professional timing systems. Your registration fees help us to pay for these services.
Athletics Wellington, the Regional Sports Organisation in charge with promoting and organising Athletics in the greater Wellington region, receives a sanctioning levy for the event.
This levy is in exchange for Athletics Wellington’s expert advice in regards to sanctioning, measuring and officiating of the event and in turn the money raised by Athletics Wellington helps them run their own programmes and events.
Our official charity partner Mental Health Foundation, receives a $1 donation per person entered
What happens to my entry in the event of another COVID-19 outbreak in New Zealand?
If there is another outbreak of COVID-19 in the lead up to the event, Sport Wellington’s first point of action will be to postpone the event. If the event is unable to be rescheduled within the next four weeks of the original event date, then the 2021 Brendan Foot Supersite Round the Bays will be held in an alternative ‘in your own time’ form.
Sport Wellington will provide more information on this matter if an outbreak occurs.
If the Event is cancelled, or in the case of an ‘alternative delivery’, participants will be given the option to receive a refunded percentage of their Event entry fee determined by the date of cancellation as follows:
If the Event is cancelled between October 12th 2020 and December 31st 2020 participants will receive a 50% refund of their Event entry fee
If the Event is cancelled between January 1st 2021 and February 21st 2021 participants will receive a 25% refund of their Event entry fee.
If you have a large team (10+ participants) please contact our Registrations Coordinator who will be able to assist you through the process.
Team entries close on 21st January so make sure to get your team registered before then! Team managers will be responsible for picking up and distributing all race bibs so please get in contact with them to receive your bib before race day.
Can I bring my dog to Round the Bays?
Unfortunately dogs are not allowed to participate on event day due to it being a health safety concern with over 13,000 people participating.
Are children allowed to ride on scooters?
Children under the age of 12 who are registered in the Metlink Active Families category are allowed to ride their scooters, as long as they are accompanied by a parent or guardian.
Can I view my results from previous years?
Find your results from any of the previous five events by clicking the links below.
What transport is there available on the day?
- There is free public transport across the entire Metlink network for race participants and volunteers from 6am-6pm on race day (21st February)
- Participants: Race bib required to claim free ride
- Volunteers: Lanyards and T-shirts
- Free trains from anywhere on the network
- Free buses on all routes
- Free harbour ferry services (note the Sunday service doesn’t leave early enough to make it in time for start of the race)
- Also free one way shuttle service from Kilbirnie park to Courtenay Place and Wellington Railway Station (last shuttle departs approx. 1:30pm)
- Wairarapa Transport: limited spaces are available on a charter bus leaving Masterton at 6:30AM, stopping at Featherston and returning from Wellington at approx. 12PM. Email email@example.com to reserve a space.
Parking will be available from 6:30am at Sky Stadium for gold coin donation to the Mental Health Foundation NZ.
Is there a way to get my bag from the start line to the finish line?
- We will be offering a checked bagged service that transports your bags from the start line (Frank Kitts Park) to the finish line (Kilbirnie Park)
- This will be positioned on the north end side of Frank Kitts Park.
- On your race bib is a detachable tag that you will remove and attach to your bag.
What are the race starts times?
- 7:45AM – Globelet Half Marathon
- 8:30AM – Bluebridge 10km
- 9:15AM – MAS 6.5km Fun Run/Walk
- 9:25AM – Pak’n’Save Buggy Walk & Metlink Active Families
Do you have pacers for the event?
- Half Marathon Pace Times:
- 10KM Pace Times:
- 40 minutes
- 50 minutes
- 60 minutes